Your clients already know how to check their bank balance at 2am. They should be able to check their tenancy too.
myProp gives letting and estate agencies a branded client portal — so tenants, landlords, buyers, vendors, and contractors get real-time access to everything, and your phones stay quiet.
One portal. Every person your agency serves.
Portals for every account type
Dedicated dashboards for landlords, active tenants, prospective tenants, buyers, vendors, and contractors — each surfacing only what's relevant to them.
Landlord portfolio intelligence
Landlords see their full property portfolio, rent arrears, maintenance jobs, financial statements, and tenancy details — without calling the office.
Documents, on demand
Upload and download tenancy agreements, compliance certificates, invoices, and more. File access is gated by account type so the right people see the right documents.
Payment visibility
Outstanding and historical payment requests are displayed clearly, with direct links to pay — so rent queries stop before they start.
Maintenance request tracking
Tenants log maintenance issues directly. Jobs are tracked through assignment and completion, with contractor notes visible at every stage.
In-portal messaging
Clients send messages, respond to offers, and access their full inbox — all inside the portal, replacing back-and-forth email chains.
Property search for prospects
Looking-to-rent applicants set preferences, browse matching properties, schedule viewings, and submit applications without leaving the portal.
Buyer and vendor dashboards
Buyers track offers, submit viewing feedback, and monitor purchase progress. Vendors manage instructions and listings — all in one place.
Contractor job management
Contractors see assigned jobs, add notes, mark completions, submit invoices, and access statement history through their own dedicated view.
White-labelled to your brand
The portal loads in your agency's colours and theme. Every client who logs in sees your brand — not ours.
Multi-company support
Users with access to more than one agency portal can switch between them cleanly, with full theme and session context reset between companies.
Feature-level configuration
Toggle contact buttons, maintenance job visibility, affiliate links, and FixFlo integrations on a per-company or per-person basis — without a code change.
Live in days. Quiet phones within a week.
Your agency goes live on myProp
We configure your branded portal with your colour scheme and company details. Your AgentOS data connects automatically — no manual imports, no duplicate entry.
Clients log in with their email
Tenants, landlords, buyers, vendors, and contractors authenticate securely. The portal discovers every account linked to their email and shows them a personalised dashboard.
They find what they were about to call you about
Rent statements, maintenance updates, document downloads, payment requests, offer status, viewing schedules — all live, all self-service, available any time of day.
Your team handles decisions, not status checks
Messages that need a human still reach you through the portal's messaging centre. Everything else resolves itself — freeing your team for the work that actually needs them.
Built on infrastructure your IT team won't argue with
Enterprise-grade auth, storage, and data handling — without enterprise procurement timelines.
AWS Cognito authentication
User sessions are managed through AWS Cognito OIDC — the same identity infrastructure used by regulated financial services.
Secure document storage
Documents are stored and served via AWS S3 with pre-signed URLs — access is time-limited and scoped to the authenticated user.
Persistent, auditable sessions
Session data is backed by a managed Postgres database via Drizzle ORM — no volatile in-memory state that disappears on a server restart.
Feature-flag access control
Sensitive capabilities — contact details, maintenance job visibility, payment flows — can be toggled per company or per person, with a clear priority chain.